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Emperor's Bonsai | Privacy & Security  


Privacy and Security

What will happen to my personal information?
Nothing! The personal information you provide is only used to process your order. We understand that you are placing your trust with us, and we NEVER share information with third parties. We treat this information as strictly confidential to protect your privacy.

How are orders processed securely?

All orders are processed by multiple forms of security. The first is SSL protocol (works with both Netscape and Internet Explorer). SSL functions in two ways: The first is designed to provide security between two communicating applications (client and server). Second, the SSL is set up to authenticate the server, and optionally the client. An advantage to using SSL protocols, is that it is application protocol (i.e. FTP, TELNET, HTTP, etc.) can layer on top as well as verify a server before the SSL transmits or receives its first byte of data. All the application information data is transmitted encrypted, which ensure privacy.

Basically, the SSL provides a 'secure channel' for transmitting information which has three basic properties:

  • The channel is private. Encryption is used for all messages after a simple handshake is used to define a secret key (keeping eavesdroppers out).
  • Channels are authenticated. The endpoint server of the transmission is always authenticated. The endpoint server of the transmission is always authenticated. (Keeping impostors out of the loop). Channels are completely reliable, including a message integrity check.

In conjunction with SSL protocol security, a PGP program is utilized between the host server and our order department. PGP's are programs that allow two parties to communicate messages in a way which does not allow a third party to read them, and certify that the persons who send and receives the message are who they claim to be. So you can feel very secure placing an order via our site!

Emperor's Bonsai Privacy Policy

The following statement explains our policy regarding the personal information we collect about you.


Information on visitors

During the course of any visit to Emperor's Bonsai, the pages you see are downloaded to your computer. If you wish to use the Galleries, or log in to the site a cookie is placed on your computer (see point 2 for more on this). Most, if not all, websites do this, because cookies allow the website publisher to do useful things such as permitting you to login.


The cookie provides non-personal statistical information about visits to pages on the site, the duration of individual page view, paths taken by visitors through the site, data on visitors' screen settings and other general information. Emperor's Bonsaiuses this type of information to help it improve the services to its users.


Emperor's Bonsai does not sell, distribute, or use your information in any way except to provide you with access to the Forum and Community Directory, unless required by court order.


What is a cookie?

When you enter a site your computer will automatically be issued with a cookie. Cookies are text files that identify your computer to our server. Cookies in themselves do not identify the individual user, just the computer used. Many sites do this whenever a user visits their site in order to track traffic flows.


Cookies themselves only record those areas of the site that have been visited by the computer in question, and for how long. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to that user.


NB: Even if you haven't set your computer to reject cookies you can still browse our site anonymously until such time as you register for Emperor's Bonsai services.


Use and storage of your personal information

When you supply any personal information to Emperor's Bonsaiwe have legal obligations towards you in the way we deal with that data. We must collect the information fairly, that is, we must explain how we will use it (see the notices on particular webpages that let you know why we are requesting the information) and tell you if we want to pass the information on to anyone else. Any information you provide to Emperor's Bonsaiwill only be used within Emperor's Bonsaiand by its service providers. It will never be supplied to anyone outside Emperor's Bonsaiunless we are obliged by law to disclose it. Also, if you post or send offensive or inappropriate content anywhere on or to Emperor's Bonsaior otherwise engage in any disruptive behaviour on Emperor's Bonsai, and Emperor's Bonsaiconsiders such behaviour to be serious and/or repeated, Emperor's Bonsaican use whatever information that is available to it about you to stop such behaviour. This may include informing relevant third parties such as your employer, school or e-mail provider about the content and your behaviour.


We will hold your personal information on our systems for as long as you use the service you have requested, and remove it in the event that the purpose has been met, or, if you no longer wish to continue your registration on Emperor's Bonsai's website. For safety reasons, however, Emperor's Bonsaimay store messaging transcript data (including message content, member names, times and dates) arising from the use of Internet Bonsai Club. All information is held in an encrypted form and stored safely.


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Online ordering is secured by SSL encryption technology and personal information is kept strictly confidential.


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